Quality Assurance & Quality Control
PROCESSES THAT YIELD RESULTS
Quality is an integral part of project management that we address at all phases, from concept to design, procurement, construction, and close-out.
All Sundt projects follow a quality management plan (QMP) that meets contract requirements, setting up our teams to perform work correctly and safely the first time. QMPs include thorough operation planning, quality checks through planned and systematic verifications, continuous improvement, and refinement through final acceptance.
For us, quality is about keeping promises—saying what we’re going to do, and then doing what we say. Our QA/QC processes hold individuals and teams accountable, and they enable us to deliver consistent service and results across projects.
PEOPLE WHO FIND ANSWERS
With dedicated quality professionals, Sundt project teams are known for their consistency and transparency.
Our in-house quality managers and inspectors ensure compliance with all contract requirements for materials, assembly procedures and services utilized, based on each project’s specific quality management plan as well as its inspection and test plan.
Sundt project teams operate at the “speed of trust” with emphasis on transparent and timely communications. If there are changes or concerns regarding quality, we are actively discussing it with project stakeholders and working together with relevant partners to find a solution.
COMPANY-WIDE CONSISTENCY
Our quality management system is modeled after ISO 9001-2015, and Sundt holds ASME stamps U, S, R and NB.
Our quality management system consists of an 8-phase program. Each phase defines processes and procedures to ensure quality and consistency for the day-to-day operations of every project. Compliance with ISO 9001-2015 is built into our program through five levels of documentation, including our own in-house manuals for compliance with industry quality standards. Our quality control managers are responsible for implementing these standards in the field and have stop-work authority whenever code compliance is in question.
Sundt holds American Society of Mechanical Engineers (ASME) U, S, R and NB stamps for the in-house manufacture and assembly of various pressure vessels, boilers and piping. Having these self-perform capabilities gives us a significant advantage when controlling quality across projects.
Innovations and Best Practices
StoneBreaker and StoneTracker
For today’s increasingly complex and precise concrete mix designs, we created an easier way to verify supplies and monitor performance. Our StoneTracker and StoneBreaker apps auto-generate delivery tickets, validate batch weights, and document compressive strength data.
Automated Inspection Request (AIR)
Rather than tracking down project team members, anyone on site with the AIR app can simply scan a QR code to file a test or inspection request. The app alerts our team and other relevant parties, sending updates via email. All updates are stored in a log, meeting specs and supporting dashboards.
Quality Deficiency Report (QDR)
The QDR tool helps us investigate quality-related deficiencies, identify root causes, generate corrective actions, and prevent trending deficiencies. Viewing data in a PowerBI dashboard, our teams meet weekly to discuss trends and designate areas for improvement.
GRFN Commissioning App
To track equipment status, teams use a mix of paper ledgers, spreadsheets, and software. With GRFN (“Griffin”), each checklist, test, and picture is stored in one place, and all equipment have an easy-to-read “blockchain” history that updates throughout the commissioning process.
Sundt Community
This internal forum allows us to share lessons learned, best practices, product/process reviews, and new ideas. Sundt Community helps our front lines work smarter, avoiding repeat mistakes and becoming more efficient as they plan and execute various scopes of work.
WeldTrac Program
Sundt’s WeldTrac is a Microsoft Access-based program that tracks welder progress and weld quality. It enables detailed reporting and updates on areas of interest, covering anything from linear inches completed per day, to reject rates, to various test and inspection results and weld histories.